Covid-19 pandemic has been a catalyst for digitalization of large & small businesses. More and more companies are adopting technology as compared to a few years back. Businesses are trying hard to retain existing customers by all means. businesses with the right strategy can retain customers & win customer loyalty. Customer Loyalty Customer loyalty is not just a process its an attitude. To keep customers loyal to their particular brand businesses are using different customer loyalty programs & methods. Winners are …
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Now Artificial Intelligence is no more just a buzzword, covid pandemic accelerated the adoption of digitization & Artificial intelligence in different sectors of life, which raises the new set of problems of “IT jargons” which perplex & excites at the same time. One of the most common uses terminologies in the conversational domain, which confuse everyone is NLP & NLU, sometimes used interchangeably without understanding the difference. Before the client demo, I did some research on the topic. Understanding these terms is essential …